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Policies & Warranty

Policies & Warranty

100% Satisfaction Guarantee

We believe the only way to fully appreciate our products’ value is to try them. Our Risk-Free Purchase Guarantee allows you to evaluate their performance for up to 30 days. We are confident the quality of our products will meet, if not exceed, your expectations. If you are not completely satisfied with your purchase, we promise to refund, credit or exchange. Please see our “30-Day Free Trial Return Policy” for details.

MTI products are intended for use by dental professionals only. Our technical and customer support teams are trained to work with dental practitioners to guarantee the highest level of satisfaction from whichever MTI product you decide to purchase. Feel free to contact us at (800) 367-9290 with your questions, or to tell us about your experience using our products.

8:30 am to 5:00 pm EST, Monday-Friday
Email: info@mtidental.com

WARRANTY POLICY

At MTI Dental, we stand behind our products and services 100%. We want you to feel confident knowing that all of our products and service parts are manufactured to the highest standards of quality. In the unlikely event that you should need to return or repair our product under warranty, please read the following information regarding our return procedures.

Warranties must be claimed within the warranty period specified for each product. Contact MTI Dental at 1-800-367-9290 or email us at info@mtidental.com if you have any questions regarding our warranty policy.
Send repairs/warranty claims postage paid to MTI Dental Products.
Our postal address is:
MTI Dental Products / Technical Services
131 Birch Street
Coatesville, PA 19320 U.S.A.

A copy of the original invoice and a description of the problem or failure should accompany warranty claims.
Repaired products may be dispatched within 24-48 hours of our receipt.
All products under warranty will be returned to the customer free of charge.
We take pride in our work and value your relationship with MTI Dental Products. We are here to help, and your satisfaction is our primary objective.


Sincerely,

Your MTI Customer Service & Technical Team
MTI Dental Products